Step-by-Step Guide: Collecting & Shipping Samples from Outside the Netherlands

1. Ordering Tests

Once your test order is confirmed, you will receive the collection kits within 2–3 business days, including all materials and clear instructions for each test.

2. Preparing for Sample Collection

• Follow the included instructions carefully for blood or other sample collection.
• Do not collect the sample until FedEx pickup has been arranged.
• The day before collection, please email us at info@healthdiagnostics.nl to request a FedEx pickup.
  • Include your name, full address, and preferred pickup time.
  • Pickup times are typically between 12:00 PM and 6:00 PM (local time).

3. On the Day of Collection

• Collect and prepare the sample according to the kit instructions.
• Freeze the sample (if required) and place it with a frozen ice pack in the provided shipping bag.
• Include the completed test requisition form with the sample.

4. Shipping

• WHL will email you the FedEx shipping label and customs documents (if applicable).
• Attach them to the package and hand it to the FedEx courier at pickup.

For any questions, email us at info@healthdiagnostics.nl.

Thank you for choosing World Health Laboratory!